Contact for OCR contracts, on-premise servers and support
Whatever stands between you and a decision, a test, a contract, a server or a question, goes to one address: info@ocr-software.com, the address of Helm & Nagel GmbH.
Contact topics: contract, managed server, custom pipeline, support
| You want | Read first |
|---|---|
| An API key for the hosted service | Ask for it below |
| A contract for productive use in a company, or to run the OCR for others | Pricing |
| More throughput or more reliability than the fair-use limits give | Fair use |
| A managed server in Germany that holds only your pages | Your own server |
| A pipeline built and measured on your pages | Your own pipeline |
| A language model on top of the OCR | A language model on top |
| Support and maintenance, with a person to call | Pricing |
| A fault in the download | Install and fix errors |
| Licences or the source code of the parts under GPL | Third-party software |
| A security finding | Security |
| Your data under the privacy law | Privacy |
Private use and tests of the download are free and start without a request.
What to include in your first message
- What your documents are: kind, language, scans or born-digital PDFs.
- Roughly how many pages, and how many per month.
- Where they are processed: on your hardware, or on a managed server in Germany.
- For a fault: the exit code and the log, or the job id and the time. For the download: the operating system and the graphics card you have or plan to buy.
- Your purchasing checklist, if you have one: processing agreement, service levels, offline operation. The answer lists what exists today and what goes into the offer.
- Pages that always go wrong, if you may share them.
API key for the hosted OCR service
The key is free and only counts your pages. Write that you want one, with your company, the e-mail address the key is for and what you plan to read; you get the key from us. One page you can read at once, without a key, on the free test. The steps after the key: API guide.
What happens after your message: answer, sample measurement, written offer
The answer comes by e-mail and says straight whether the service fits. Accuracy is a measurement on your own sample. Prices are set per offer and given in writing.
Helm & Nagel GmbH: who runs ocr-software.com
Helm & Nagel GmbH, Rosenweg 5, 35614 Aßlar, Germany. All details are in the imprint.